Subscriptions
Welcome Empowered Soul!
You are a cherished member of a group of incredible women, each on her unique path to shining brighter and brighter every day. NOVA – and our products – celebrate you. You are fearless, fabulous, and forging your own way. Every product you receive is helping power your ever-formidable way to discover all of your elements.
New to the NOVA UNIVERSE?
Create your account using the same contact information you provided during your subscription order, and effortlessly manage your stellar wellness journey in one convenient place.
Questions about your subscription?
Each delivery is more than just a package; it's a boost in your journey toward an epic life. We’re here to ensure that your path to wellness is seamless, inspiring, and filled with joy.
If you have any questions, please contact our Mission Support Team at info@thenovaelement.com
Managing Your Journey in the Stars
At NOVA, we understand that your journey to wellness is ever-evolving. That's why we've made managing your subscription as easy as possible. With just a few clicks, you can adjust your wellness journey to suit your changing needs.
Click here to be transported to our user-friendly subscription management platform. We prioritize your security, keeping your payment and personal information protected. It's your personal dashboard in the cosmos of NOVA, where you have the power to:
- Update your address to ensure your NOVA products follow you wherever you go.
- Update your payment information quickly and securely for uninterrupted access to your wellness catalyst(s).
- Cancel your subscription if you decide to take a different path. We’d love a chance to improve your journey with us, first! Please email us at info@thenovaelement.com so we can make NOVA even better. Of course, you can rejoin the NOVA universe when you’re ready.
Changes in your subscription will be updated instantly, ensuring your next delivery aligns perfectly with your new preferences. We're committed to making your wellness journey with NOVA a seamless and enjoyable experience.
Available Subscriptions
Breakthrough
MONTHLY: Subscribe and get Breakthrough every month with a 10% discount
BI-MONTHLY: Subscribe and get Breakthrough every month with a 10% discount
Lift Off
MONTHLY: Subscribe and get Lift Off every month with a 10% discount
BI-MONTHLY: Subscribe and get Lift Off every two months with a 10% discount
Your most powerful universe is calling!
Breakthrough and Lift Off are on their way, and you don’t want to miss their landing.
cancellation policy
Yes, you have complete control.** Cancel anytime through your subscription portal with no cancellation fees or penalties. Your subscription benefits continue until your current billing period ends.
**Please note:** Changes must be made within 14 days prior to your next scheduled shipment.
If you've already been charged and haven't yet received your latest subscription shipment, don't worry—you'll still receive that order as planned. After your current subscription period ends, you're welcome to continue shopping for one-time purchases at regular prices, or you can restart your subscription anytime. We're always here whenever you're ready to continue your wellness journey!
Absolutely! You can restart your subscription anytime by making a new purchase, visiting our subscription page or contacting our team: info@thenovaelement.com
No minimum commitment required—start, pause, or cancel anytime based on what works best for your routine.
Temporary Break Options: Need a temporary break? You can pause your NOVA subscription for up to 90 days without losing your account or subscription benefits. During the pause period, billing will be suspended and you won't receive shipments. Your subscription will automatically resume at the end of your selected pause period.
How to Pause: Use your subscription portal to pause your account or contact our customer support team at info@thenovaelement.com.
Your NOVA subscription will automatically renew at the end of each billing cycle unless you cancel. We'll send you a reminder email 7 days before your renewal date to keep you informed of upcoming charges.
If you're not completely satisfied with your NOVA products, please contact us within 30 days of receiving your order. We'll work with you to make it right through a replacement, credit, or refund.
Cancellation Refunds: Refunds for cancelled subscriptions are processed on a pro-rated basis only if cancellation occurs within 7 days of the billing date.
For our full refund policy, please see our FAQ page.
Even after cancellation, you'll retain access to your account dashboard and order history for 12 months. Your personal information will be handled according to our Privacy Policy, and you can request data deletion at any time.
We'll provide 30 days advance notice of any subscription price changes via email. You'll have the opportunity to cancel before the new pricing takes effect if you prefer not to continue at the updated rate.
If a payment fails, we'll attempt to process it 3 times over 7 days. We'll notify you via email if there are any billing issues. Your subscription will be automatically paused if payment cannot be processed, giving you time to update your payment information without losing your subscription benefits.
These terms comply with applicable federal and state automatic renewal laws, including FTC regulations and state-specific requirements. We ensure transparent disclosure of all material terms, easy cancellation processes, and proper consent procedures.
Last updated: August 14, 2025
For questions about these terms, please contact us at info@thenovaelement.com
